ABC Capital Bank targets retail banking and digital expansion in next phase of growth
The strategy follows a strong financial performance in 2025, when the bank recorded a 285 percent increase in profit after tax, signalling a successful turnaround and transition into a new phase of growth
KAMPALA, August 8, 2026 — ABC Capital Bank Limited has unveiled a new growth strategy centred on digital transformation and expansion into retail banking as it seeks to build on recent gains and position itself for long-term sustainability.
The strategy follows a strong financial performance in 2025, when the bank recorded a 285 percent increase in profit after tax, signalling a successful turnaround and transition into a new phase of growth.
Bank officials attributed the improved performance to a disciplined focus on operational efficiency, strengthened corporate governance and customer-focused innovation.
Chief executive officer Chris Kabagambe said the bank had moved beyond recovery and was now firmly on a sustainable growth trajectory, supported by a stronger institutional foundation.
“This performance is more than a financial milestone. It is evidence that the foundations we have built are strong and that ABC Capital Bank is well positioned for sustainable growth,” Kabagambe said.
He said the bank’s 2026–2028 strategic plan is focused on strengthening its market position by expanding access to inclusive financial services, deepening its presence in SME banking and accelerating digital adoption.
“As we reach the mid-term of our 2026–2028 strategic cycle, we are focused on expanding access to inclusive financial services, strengthening our leadership in SME banking, and accelerating digital transformation,” he said.
ABC Capital Bank has established a niche as a financial partner for small and medium-sized enterprises [SMEs], a sector widely regarded as a key driver of Uganda’s economy.
The bank now plans to leverage this position to expand into retail and community banking, while continuing to provide tailored financial solutions to entrepreneurs and businesses.
Digital transformation is at the heart of the bank’s next phase of growth. Planned initiatives include scaling up digital lending platforms, introducing mobile deposit services and rolling out electronic banking solutions to extend services to underserved communities.
“Our ambition is to be a trusted financial partner that empowers our customers to achieve their goals while contributing to Uganda’s economic development and financial inclusion agenda,” Kabagambe said.
“The future of banking is digital, customer-focused and inclusive. ABC Capital Bank is committed to leading that future with innovation, integrity and excellence,” he added.
The strategic plan also places emphasis on inclusive banking and structured corporate social responsibility initiatives, with the aim of strengthening the bank’s corporate profile and improving customer experience through more accessible and modern banking services.
Key priorities include market expansion, product diversification and increased focus on retail lending. The bank also plans to develop customer-driven financial solutions designed to promote wider financial inclusion across different market segments.
The strategy builds on momentum gained earlier this year, when the bank reported improved profitability, which it attributed to investments in digital systems, diversified product offerings and stronger governance structures.
With a renewed focus on innovation, accessibility and sustainability, ABC Capital Bank is positioning itself to compete more aggressively in Uganda’s evolving banking sector, targeting both businesses and individuals with a broader range of inclusive financial solutions.
Buy your copy of thecooperator magazine from one of our country-wide vending points or an e-copy on emag.thecooperator.news
