BRUSSELS – National Water and Sewerage Corporation [NWSC] has won the prestigious European Society for Quality Research [ESQR] International Diamond Prize for Excellence in Quality Award.
The award was handed over to NWSC leadership days ago at the ESQR Convention and Awards ceremony held in Brussels, Belgium.
ESQR recognises and highlights outstanding business results, best practices, quality awareness, and achievements by companies and organizations on the global market.
While receiving the award among the other 49 international organisations, NWSC managing director, Eng. Dr. Silver Mugisha recognised the great work the management and staff of NWSC are doing that has enabled the organization to grow and attain international recognition.
According to Mugisha, NWSC was recognised for its service commitment, business growth, and enhanced quality management strategies.
He said the government parastatal also received praise for its innovations and efforts that have resulted in a significant increase in service coverage and supply reliability.
Mugisha highlighted the growth exhibited by NWSC over the last 10 years, specifically growth in revenue, pipe network, and customer base.
He also said that NWSC is using the latest technology to aggressively extend safe water to all communities in Uganda.
In a period of 10 years, NWSC has increased piped water supply from 4.5 million people to 18mln, and is projected to increase to 28mln by 2028. The number of customer connections has also increased from 296.000 to 874,000 and is expected to increase to 1,250.000 by 2028.
The annual turnover has increased from Shs 155 billion to Shs 519bln and is projected to increase to Shs 700bln by 2028 and its assets have also increased from Shs 650bln to Shs4,100bln and expected to increase to 6,600bln by 2028.
About the award
The award-winning companies, organizations, and public administrations are selected by ESQR based on the results of the ESQR’s polls, consumer opinion research, and market study.
The voters can be customers, consumers, former European Society for Quality Research award-winning companies and organisations, suppliers, collaborating companies, or well-wishers.
The selection process includes the research of public information sources, publications and positive remarks, charity projects, chambers, university projects, trade fairs, and exhibitions.
The European Society for Quality Research is a European organization dedicated to recognizing and researching quality improvement techniques.
The European Society for Quality Research, with its headquarters in Lausanne, Switzerland, monitors best practices and outcomes in quality management strategies of organizations, businesses, governments, and individuals.
It honors excellence, promotes innovation and visionary thinking, disseminates knowledge, as well as shares conformity assessment practices and facilities.
Previous winners of the European Society for Quality Research awards in Uganda include Kampala City Council Authority in 2015.
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