KAMPALA, February 27, 2026 – Equity Bank Uganda has transferred all its customer data from Nairobi to a major data centre in Kampala for better protection, officials said yesterday.
The data is now hosted at the Raxio Data Centre, located in Namanve Industrial Park. The facility serves as a critical local infrastructure hub, designed to deliver faster, more secure and highly reliable banking services by localising key financial systems within the country.
The transition is expected to reduce redundancy, accelerate transaction processing and ensure uninterrupted services, even during internet disruptions. By hosting data domestically, the bank aims to improve operational control and enhance innovation.
“When you have data processing in-country, it means you process data faster and our teams have more control. It also means we can innovate more quickly. At Equity Bank, we are among the most innovative and digitally advanced banks in this market, with the widest digital infrastructure in terms of agency network. All of this runs on technology and data,” said Clever Sserumaga, Chief Executive Officer of Equity Bank Uganda, during a brief event at Namanve on Wednesday morning.
Bank officials said the development strengthens the institution’s capacity to serve retail customers, micro, small and medium-sized enterprises [MSMEs], corporates and public institutions that increasingly depend on real-time digital financial services.
The migration will further enhance platforms such as Equity Online for Business — the bank’s integrated enterprise solution for payments, collections, trade finance, foreign exchange and treasury operations — enabling companies to operate more efficiently in a fast-moving economy.
The investment forms part of the Africa Recovery and Resilience Plan [ARRP], a KShs 700 billion initiative by Equity Group Holdings aimed at driving economic transformation and resilience across the region.
“Hosting data in-country is vital for us to be faster, more reliable and more efficient, and to maintain control over our data. Most of our innovations are developed locally, based on the needs of our customers, which require local ingenuity. Having access to data locally means we can move faster,” Sserumaga added.
The move comes amid a global rise in cyber threats, with financial institutions among the most targeted sectors despite increasingly sophisticated security systems and the use of artificial intelligence. Governments and financial intelligence agencies continue to strengthen protective measures, although some solutions have faced low uptake due to exposure risks, while others risk limiting financial inclusion.
https://thecooperator.news/equity-bank-empowers-salon-entrepreneurs-with-business-skills/
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