ENTEBBE, April 6, 2026 – Windsor Savings and Credit Cooperative Organisation [Windsor SACCO] in Entebbe is set for a new phase after its newly elected leadership announced plans to fully digitalise its services.
The development was revealed at the Annual General Meeting [AGM] held in Entebbe Town, where chairman Peter Othieno, who retained his seat, pledged in his victory speech to prioritise the digital transformation of the SACCO’s operations to improve service delivery.
Othieno defeated Joseph Tagane in a tightly contested election in which members lined up behind their preferred candidates.
“In this new term up to 2028, I want to automate our SACCO. We want to adopt new technology that will enable members to channel their savings online, access services from wherever they are, and possibly obtain loans remotely,” Othieno said.
He added that full digitalisation would help grow the SACCO’s portfolio, with leadership targeting at least Shs 3 billion in savings by 2028.
“We want to use new technology to reach at least Shs 3 billion in savings. This we can achieve with your commitment and dedication,” he told the AGM amid celebratory chants from members.
Othieno also unveiled plans to secure an investor to partner with the cooperative in developing its land located within Entebbe Municipality.
The SACCO owns a prime plot of land, although its leadership has yet to disclose detailed development plans.
“I am planning to seek development partners to develop our land without affecting our core objective, and explore how we can share the proceeds to strengthen our financial position,” he said.
He noted that the SACCO intends to open new branches and collection centres in nearby areas, including Kawuku, Kisubi, Nkumba and Kajjansi, to make saving easier for members.
“Our members travel long distances to save their money. Even those who cover shorter distances are inconvenienced. We want to bring services closer to them through branches and collection centres,” he explained.
Currently, the SACCO operates only from its headquarters in Kitooro, Entebbe, despite having members in towns such as Jinja, Masaka and Gulu, as well as in the diaspora.
Many members, especially those living far away, rely on the manager’s personal contacts to make periodic deposits, reflecting the urgent need for a formal digital system.
SACCO manager Noah Mugoya said the move to digitise operations was long overdue, citing the growing membership and increasing demand for remote services.
“We have not been allocating sufficient budget to this initiative, and there have been concerns about the safety of members’ savings, but we must take this direction,” he said.
He added that manual operations have placed a heavy burden on staff, as transactions cannot be processed outside office premises.
“This will help us eliminate proxy withdrawals, which are risky and cumbersome. It will also reduce the need to keep cash in the office at all times,” he said. “With digitalisation, we shall be able to grow membership and savings remotely.”
Presiding over the election, the Principal Commercial Officer for Entebbe, Steven Mulindwa, commended the SACCO for its steady growth and positive impact on members.
“With the discipline exhibited during this election, it is clear why Windsor has been able to transform the lives of its members,” he said, urging the new leadership to uphold the cooperative’s founding values while steering it to greater heights.
The SACCO’s total assets rose to Shs 4.1 billion, up from Shs 3.5bln last year, while its savings portfolio increased to Shs 2.5bln from Shs 2.2bln in 2024.
Income grew to Shs 692 million in 2025 from Shs 541 million the previous year, while the loan portfolio expanded to Shs 2.9bln, up from Shs 2.2bln.
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